The middle channels of my cable service went out just a few minutes ago. I know it is not the entire cable connection, because I get the lower channels and the channels 51 and above. But the channels from 21 to 50 are unavailable. It is not my TV because both TVs are behaving the same.
It is not my cable connection, because I get some stations, and my Internet, which is from the same company, is fully functional.
So, I have tried to call the company: Suddenlink. Either I get a busy signal, or a recording that my call can not be connected. Well, I can imagine that they have been inundated with calls. But what is wrong with putting on their information channel (one that is still available) a blurb about what the disconnect is all about. Or putting on their website something of the same.
One TV came back on. The other TV has a box that has to "load channels" so I am trying that now, in hopes that when it loads, it will load all the channels and be totally functional... That did the trick.
I am glad I understand enough about working with electronics that I can do some of these small things.
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