Once again, last night, my secondary email account was not working. I contacted Suddenlink http://home.suddenlink.net/ again and got a very nice technician. He spent hours helping me to fix the problem, but in the mean time, tried to convince me to set up a gmail account instead of using what I had. He said it was because Outlook Express 6 was outdated, but that made no sense, because if I set up a gmail account to load onto my computer, it would be to Outlook Express 6...
Anyway, he basically routed my secondary account through my primary account, taking a very long time to do so ( a couple of hours. I was so tired, I could hardly stay awake.) When I explained that the secondary account was for communication with my professional association, and I did not want all that email on my primary account, he took about 20 minutes to fix the secondary account!
Tonight, when I was using my emails, I realized the secondary account could send email, but the replies to the secondary account went to my primary account. It took me a while, but I fixed it.
I hope this is the end of the email saga.
Hi jnap- I do apologize for the inconvenience. If you continue to have trouble please do not hesitate to reach out. My direct email is shannon-AT-suddenlink-DOT-com. Thank you.
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