Friday, May 23, 2014

Phishing

I have three email accounts with Suddenlink. I no longer use one, but the other two are very active accounts for me.  

Tonight, I was in my secondary account, and I opened an email ostensibly from Suddenlink. It basically said that they wanted to verify that the account was still active, and to "click here" to verify the account. Well, I was going back and forth between both of my accounts tonight, and I did not get a similar email for my primary account.

This was suspicious. My secondary account is very active, so there was no reason to need to re-validate it (as if it had been inactive for a while, which I would understand.)

I called Suddenlink. The IT technician I spoke to was Lance.  He verified that Suddenlink had not sent anything to either of my emails, and it was most likely "phishing." He said that since I did not click on the link or give them my information, I probably was okay, but I it would not hurt to change my password. (I think I will do that, if I can figure out how.)

He took my information, said they would check into it and thanked me for reporting this, acknowledging that they probably have other customers who are being "phished" and they want to investigate it.

No comments:

Post a Comment