A New Experience

I had recently received my house tax statement, and there were some questions that I had, so I took off early from work one day this past week, and went to the Lubbock Central Appraisal District http://www.lubbockcad.org/Appraisal/PublicAccess/office to ask some questions. I was impressed. I have heard horror stories about going before the Appraisal District, and this was so unlike anything I expected.  My questions were answered politely and thoroughly. The appraiser looked at my current appraisal, and was able to adjust it in my favor.  I was more than satisfied.  The appraiser said the office no longer takes an adversarial approach but sees itself working with citizens.  They worked with me.  This is how government should work.