Computer Frustration and Then Some

Okay, so Sunday night, as I was working on the computer, I got a pop up that told me my computer was at risk and did I want to run the virus scan. Well, I use a Microsoft anti-virus program, and it usually runs on Sunday night, and it usually asks me if I want it to run, and this looked like a Microsoft virus scan program, so I clicked on it.  And it ran, then it told me I had to pay for the virus scan to complete its work.  So, I knew I had been scammed, and I shut the computer down.

Monday morning, I contacted the IT help desk at Texas Tech, because as an employee, there are somethings they can do to help staff. They could not resolve my problem.  However, in the course of trying to help me, the technician copied the address book addresses I needed, for NASW, in case I had to have the hard drive re-formatted.

Well, they referred me to a commercial resource who might could help me.  I was impressed, because the  resource said they would start on the service right away. My past experience with computer technical services is that they put you on a waiting list.  It took this technical service a couple of days to fix the computer, and I did not get it back until Wednesday morning, but I was pleased to get it back and ready to use.

So tonight, I was working on some NASW stuff, and I did something, and lo and behold, a file of NASW addresses disappeared. Because the technician had saved that file, I was ultimately able to find it and import it back into the address book. I will need to ultimately refigure it, but it is useable, and I have not lost all of those addresses, as I did the last time I lost the address book.  I am not sure what I did to lose this address book, as I am not sure what I did last time to lose the address book. But, at least, this time, I can recreate it, as nothing has changed since the tech saved it for me on Monday.

I am not sure why I am having all of these technical problems.  I am thinking, especially, that someone younger and more technically savvy needs to be recruited to help us with our NASW computer communications. 

I will continue to do what I can to help my local NASW branch with communication.  I hope I am truly up to the task.