Lowery Plumbing and the Drain Cleanout

So, Chris, the plumbing technician from Lowery Plumbing http://trustlowery.com/ who came by Saturday came by late this afternoon to work on my drains.  He worked on the main drain, and identified the problem at the main line where the drain pipes are connected. He identified that Lowery had replaced the drain and asked me how long ago.  I guessed about 10 years ago, with about a 5 year guarantee.  He said the pipes had settled and have started to separate, so the roots are growing in.  He cleaned out the main drain, and then, he worked on the washing machine drain.  He did not charge me for the second drain clean out, since I was a repeat customer, and Lowery had done the main drain before. He suggested they could dig up the main drain and fix the connection to eliminate the roots, and I said I would think about it.

He also said that the cast iron pipes used in the houses of the age of my house tend to develop internal corrosion and build up which slows down the drainage.  If that happens, the plumbing can be re-worked in the house, or out-skirted to the yard, and connected to the main sewer line outside.  Good to know.

I was really impressed with how careful Chris was: with his tools, with working in the yard, with how he managed himself on the roof.  Lowery Plumbing tends to be higher in cost for many services.  They were when I had the sewer line replaced, years ago.  But they did it in one day and did not dig up my entire yard.  Several years earlier, I had had the gas line replaced and the low cost plumbing company I used took 3 days, and because there was a snow storm before they finished, they never covered over the trench they dug!  So, you get what you pay for. 

Lowery also uses a camera in the sewer line, and Chris showed me just where the problem was. He explained that they could discount their cost to fix the separation, because it was their work, originally. Lowery has a low cost drain clean service.  Chris only charged me for one clean out, not two!  I was really impressed with Chris' customer service skills!  And, I did a review for Lowery on Facebook because of it!