I was at the Texas Tech Lady Raiders Basketball game on
December 14, 2016, and discovered that my phone was not working. I was really
frustrated. This was the third time this
fall that I have had phone problems.
Both times before, Sprint had to “flash” the phone, at no cost to me,
but it took a couple of hours to do. This time, when I brought the phone in,
the technician at sign in was able to do a “soft reset” which took care of the
problem. He told me what he did, so next
time, I can try that first.
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