Friday, November 29, 2013

Well, Thngs are a Little Better

Since Monday night, I have not had service in my home, and today I did a survey and the problem was between Boston and Hartford, 56th and 67th St.  I contacted Sprint 3 times Monday through Wednesday, and they kept telling me the cell tower strength was the strongest in this neighborhood, and I should upgrade my phone. I finally, Wednesday night, after insisting on talking to a supervisor and telling him I would get a different service today, got to talk to someone who agreed they would send out engineers who would specifically check my neighborhood.
About 4:45, the service was fixed.  I talked again to Sprint tonight, and they acknowledged that there was indeed a cell tower out in the area that they were unaware of, and they gave me credit for the 5 days I did not have service.
I have been thinking about upgrading my phone, but I am now thinking I need to explore other services before I upgrade to a smart phone.

After not using the Vue yesterday, it started today.  I was amazed.  The battery did not hold a charge Wednesday, and we shall see what happens tomorrow and Sunday.  I rode around today to charge up the battery a little, and scope out my problem.

It was like since Monday I was in the technology warp where nothing worked, then all of a sudden, today, things worked.  Too weird!

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