I have just about convinced myself it is time to get a smart phone. Interestingly enough, the last time I decided that, I had coverage problems with Sprint. That was the second time I had coverage problems with Sprint. The first time was the Thanksgiving week from hell, when I did not have cell phone service at home, and the battery in my car was going away, and I could not count on the car to start when I used it. That was November 2013. Additionally, my back was hurting, so I could not walk to where I could use my phone. I could not convince Sprint that there was a problem, and it took a week of complaining before they responded. And, when they did, they found the problem.
The next time I had that problem, I got a customer service representative who was very good, told me how to reset my phone, clean off the battery connections, and he called me back when he said he would to see if that worked. It did. He reported there was a suspected problem in my neighborhood, and Sprint acknowledged to me that there was. They took care of me the second time. Much better service.
Tonight, as I drove home, and I turned into my neighborhood, I could hear my phone searching for a signal. I could not remember how to reset my phone, but I cleaned off the battery, so that took care of the problem.
I think I will wait until April to get a smart phone: Sprint has a contest where I could win one. I doubt that I will, but I see no reason to buy a smart phone if I could win one. The contest lasts about 6 weeks. I can wait. Who knows.
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