Friday, April 7, 2017

Emergent Need Resolved

So on my recent trip to Cape Cod, I rented a car from Thrifty https://www.thrifty.com/.  The car was fine.  I was doing a lot of sightseeing in the area, driving from place to place, beach to beach, park to park.  It is really too early for the seasonal places to be open, which means many of the public restrooms were closed, too. 

At Sandy Neck State Beach, I was wishing the restrooms were open.  After I wandered around, I started the car and a light in the shape of a wrench came on the dashboard.  I looked in the owner's manual, but could not identify the reason for the light.  I called Thrifty, and the representative was not really sure at first about the reason for the light, but eventually said it was just a reminder they need to do an oil change. The representative said I could go to Warwick, RI or Cambridge, MA to the nearest Thrifty dealer.  Both were a couple of hours away from where I was.  The representative said that as long as the light was not flashing, it would be okay, if I was okay with it.  I was.  Later, there was a message on the console about needing to get the oil changed.

I called the emergency number for Thrifty, it was the only number I had.  The first question from the representative was "Are you okay."  I told him that I was, that I was parked in a parking lot, and not driving while I was talking.  I like the fact that safety and well being came first.

So, while I was talking to the Thrifty representative, I was facing into an additional parking lot.  In the parking lot, there was a Porta-Potty. Several people used it while I was talking on the phone to Thrifty.  So, with one phone call, two emergent needs were resolved!  I wondered then, how many other locations had Porta-Potties that I did not notice.  Hmmm.



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